Refund and Returns Policy

In this article, you can find important information regarding our return policy, including the following topics (hyperlinked to the appropriate section for ease of access):

RETURN & EXCHANGES POLICY

RETURN PROCESS

RETURN INSTRUCTION

REFUND OR EXCHANGED

RESTOCKING FEE

RESERVED RIGHTS REGARDING RETURNS:

RETURN & EXCHANGES POLICY

We encourage customers to inspect and try on all items as soon as they are delivered as standard size item.

All returnable items must be unwashed, unworn, and in original condition with their tags still attached. Returned items are refunded the amount paid for the items along with applicable taxes but shipping and any rush fees (if applicable) will not be refunded. Refunds will be rejected for any items arriving back with obvious signs of wear, alterations, or missing tags.

RETURN PROCESS

-Contact us([email protected]) and describe which item(s) you like to return and the reason for your return. Attach Photograph(s) for quality problems.

-Eligible items can be returned or exchanged within 30 days of receipt of the original order

-Items must be unused, undamaged and in original packaging and ensure that all articles in the package are intact. If not, the customer is responsible for all incurred fees and no refund will be issued.

-Return Address

We have warehouses in different countries around the Globe! If you want to return the items, please do not hesitate to Contact us ([email protected]). Our customer service representatives will provide you with the return address base on your order details within 48 hours.

RETURN INSTRUCTION

-We do not accept returned items sent back directly without our Return Staff. Please do not ship items back without approval first. Orders sent back to us without approval will be rejected.

-We do not offer a return label in the event that there is no problem with the quality of the product.

-Once the returned merchandise is received your money will be refunded back to you.This includes any customs taxes or VAT as well as any return shipping costs you may incur in the refund process. Refunds are issued back to the original form of payment used to purchase the order. Once your refund is issued, you will receive a confirmation email.

-We do not offer Freight To Collect (FTC) service for the packages returned to us. Shipping cost for the returned packages are non-refundable.

-If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

-If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

REFUND

-Once initiated, refunds generally take 5-7 days to be processed on our end but it may take your financial institution an additional week or so to get the funds back into your account. We’ll email you a confirmation once the refund is posted on our end.

-Refunds/Exchange only begin once a returned package has been scanned back into our warehouse. It can generally take a few weeks for a return to arrive back and be processed back into our warehouse.

-The refund will be made via the same payment method used to make the purchase.

RESERVED RIGHTS REGARDING RETURNS:

-We reserve the right to define